Information We Collect
When you contact JB Plumbing HVAC & Construction through our website, phone, or forms, we may collect the following information:
- Your name
- Phone number
- Email address
- Home address or service location
- Details about your service request
How We Use Your Information
We use the information you provide to:
- Respond to your service request or inquiry
- Schedule and complete service appointments
- Send appointment reminders and follow-up communications
- Improve our services and customer experience
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Third-Party Services
We use the following third-party services to operate our business:
- Google Analytics (website traffic analysis)
- Go High Level (customer relationship management and forms)
- Synchrony Financial (financing applications)
These services have their own privacy policies governing how they handle your data.
Cookies
Our website uses cookies to improve your browsing experience and analyze site traffic. You can disable cookies in your browser settings at any time.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.
Your Rights
You may request to view, update, or delete the personal information we have on file for you. Contact us at 610-621-3452 or visit our contact page to make a request.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this privacy policy, contact us:
JB Plumbing HVAC & Construction
1201 Roosevelt Ave, Reading, PA 19606
610-621-3452